Facts and Questions
What about alcohol?
It is our policy that alcohol and boating do not mix. We have the right to deny rental privileges to any intoxicated person and to refuse transportation in our vehicles as well. The river is patrolled on a regular basis and you can be fined and/or arrested for drinking and littering. Occasionally there are Water Craft Officers on the river that will ticket you for having an open container of alcohol. We also will refuse to rent to anyone who has rented watercraft from us previously and returned intoxicated and disorderly.
Is there an age requirement?
The minimum age is 3 years of age and/or 30 pounds. Our smallest life jacket will fit a child 30-50 pounds.
Can I use a Credit Card for payment?
Yes, we accept Mastercard, Visa, and Discover. We actually hold credit card info as a deposit while you are out. Payment can still be made in cash
How late can I stay on the River?
When we close at 8:00 pm, our last trip is at 5:00 pm, and we require that you return by the closing time of 8:00 pm. Please keep in mind that our staff does this seven days a week and would like to leave at normal closing time to spend time with their families and prepare for the next day.
What should I take on the river?
You should leave all valuables in your vehicle or at home. Jewelry is highly discouraged because it can slip or come off if you enter the water and will be lost. You should have a good pair of water shoes because there is a possibility of stepping on sharp rocks and glass while on your trip, we do have shoes available if you need a pair. Coolers are okay if you want to take a lunch and have a picnic on one of the many beaches however, we ask that the cooler not be styrofoam and be medium size to fit in most boats. Car keys should not be taken on the river! We have a key rack you may leave your keys on while you are on the river.
Do you shuttle private kayaks?
Yes, we will shuttle your kayak for $5 off regular trip price, unless purchased here then it's half off!!
What is provided with my rental?
When you rent a kayak, we provide the boat, paddles, life jackets, shuttle service, and outstanding customer service.
What should I wear/bring?
Always bring an extra change of clothes for after the trip. Paddling is done in all kinds of weather so plan accordingly. We always recommend wearing river shoes, sandals or an old pair of sneakers. Flip-flops are not recommended, as many are lost in the river. When taking additional clothing on the trip, we recommend a secure dry bag that can be tied into the craft.
Hats are useful to keep the sun off the face and neck, and sunglasses can be invaluable. However, if you elect to wear glasses/sunglasses, please be sure to secure them with string or another suitable method. Bug spray and/or sunscreen are recommended for anyone sensitive to such conditions.
Are dogs allowed?
Pets are allowed on kayak trips, please use a leash on the shuttle. You are responsible for any damage caused by your pet.
How early should I arrive?
You are welcome to arrive as early as you like, but please arrive at least 15 minutes prior to your desired departure time. Although we can’t guarantee each shuttle is on time, we will make every effort to maintain our schedule. There are numerous variables involved with each trip, so please be patient. Getting each group comfortable and on the water sometimes takes longer than expected, but when it is your turn, you will receive the same courtesy. If you are late, you are at the mercy of your shuttle party. They have the final vote.
What about alcohol?
It is our policy that alcohol and boating do not mix. We have the right to deny rental privileges to any intoxicated person and to refuse transportation in our vehicles as well. The river is patrolled on a regular basis and you can be fined and/or arrested for drinking and littering. Occasionally there are Water Craft Officers on the river that will ticket you for having an open container of alcohol. We also will refuse to rent to anyone who has rented watercraft from us previously and returned intoxicated and disorderly.
Is there an age requirement?
The minimum age is 3 years of age and/or 30 pounds. Our smallest life jacket will fit a child 30-50 pounds.
Can I use a Credit Card for payment?
Yes, we accept Mastercard, Visa, and Discover. We actually hold credit card info as a deposit while you are out. Payment can still be made in cash
How late can I stay on the River?
When we close at 8:00 pm, our last trip is at 5:00 pm, and we require that you return by the closing time of 8:00 pm. Please keep in mind that our staff does this seven days a week and would like to leave at normal closing time to spend time with their families and prepare for the next day.
What should I take on the river?
You should leave all valuables in your vehicle or at home. Jewelry is highly discouraged because it can slip or come off if you enter the water and will be lost. You should have a good pair of water shoes because there is a possibility of stepping on sharp rocks and glass while on your trip, we do have shoes available if you need a pair. Coolers are okay if you want to take a lunch and have a picnic on one of the many beaches however, we ask that the cooler not be styrofoam and be medium size to fit in most boats. Car keys should not be taken on the river! We have a key rack you may leave your keys on while you are on the river.
Do you shuttle private kayaks?
Yes, we will shuttle your kayak for $5 off regular trip price, unless purchased here then it's half off!!
What is provided with my rental?
When you rent a kayak, we provide the boat, paddles, life jackets, shuttle service, and outstanding customer service.
What should I wear/bring?
Always bring an extra change of clothes for after the trip. Paddling is done in all kinds of weather so plan accordingly. We always recommend wearing river shoes, sandals or an old pair of sneakers. Flip-flops are not recommended, as many are lost in the river. When taking additional clothing on the trip, we recommend a secure dry bag that can be tied into the craft.
Hats are useful to keep the sun off the face and neck, and sunglasses can be invaluable. However, if you elect to wear glasses/sunglasses, please be sure to secure them with string or another suitable method. Bug spray and/or sunscreen are recommended for anyone sensitive to such conditions.
Are dogs allowed?
Pets are allowed on kayak trips, please use a leash on the shuttle. You are responsible for any damage caused by your pet.
How early should I arrive?
You are welcome to arrive as early as you like, but please arrive at least 15 minutes prior to your desired departure time. Although we can’t guarantee each shuttle is on time, we will make every effort to maintain our schedule. There are numerous variables involved with each trip, so please be patient. Getting each group comfortable and on the water sometimes takes longer than expected, but when it is your turn, you will receive the same courtesy. If you are late, you are at the mercy of your shuttle party. They have the final vote.
